Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. Unfortunately if you tried these puppies on then they're yours, it's unlawful for us to resell 'worn' socks or tights. Hygiene, y'know?

Refunds 

We're really nice people and we don't wanna dick you around. Basically, if there is something wrong with the item we gave you, let us know and we'll replace that item. Unless we don't have it anymore or you are annoyed and would just rather your money back thank-you-very-much. In that case, we will issue your refund immediately. You're welcome.

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at   info@ok-ok.com.au and send your item to: OK OK 93 Johnston Street Collingwood, VIC 3066. If we've sold out of that item you can get something else worth the same value.

Shipping

To return your product, you should mail your product to:  OK OK 93 Johnston Street Collingwood VIC 3066

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Having said all of that, if your item is faulty, we will always under every circumstance, refund you the full amount or replace the item if you prefer.

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